Privacy Policy

THIS DOCUMENT SETS FORTH THE PRIVACY POLICY (“PRIVACY POLICY”) FOR TEACHSTONE® TRAINING, LLC (COLLECTIVELY, “TEACHSTONE”, “WE”, “US” OR “OUR”). IT GOVERNS BOTH OFFLINE ACTIVITIES AS WELL AS ACTIVITIES OCCURRING THROUGH TEACHSTONE’S WEBSITES, INCLUDING WITHOUT LIMITATION THOSE SITES ACCESSIBLE THROUGH HTTP://WWW.TEACHSTONE.COM, HTTP://WWW.CLASS.TEACHSTONE.COM, HTTP://WWW.CLASS.TEACHSTONE.ORG, HTTP://WWW.TEACHSTONE.ORG AND HTTP://www.TEACHSTONETRAINING.com (COLLECTIVELY, THE “SITE”, AS MORE FULLY DEFINED IN THE TERMS OF USE). TEACHSTONE VALUES THE PROTECTION OF INDIVIDUAL PRIVACY. THIS PRIVACY POLICY GOVERNS THE MANNER IN WHICH TEACHSTONE COLLECTS, USES, MAINTAINS, DISCLOSES AND SECURES INFORMATION COLLECTED BOTH THROUGH USE OF THE SITE AND THROUGH OFFLINE ACTIVITIES, AS WELL AS HOW USERS MAY CORRECT INACCURACIES WITH THEIR PERSONAL INFORMATION COLLECTED THROUGH THE SITE OR OTHERWISE. BY USING OR ACCESSING THE SITE OR BY PROVIDING INFORMATION THROUGH THE SITE OR OFFLINE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE SITE IN ANY MANNER OR PROVIDE ANY INFORMATION OFFLINE. THIS PRIVACY POLICY DOES NOT GOVERN PRIVACY PRACTICES ASSOCIATED WITH ACTIVITIES OCCURRING ON WEBSITES OTHER THAN THE SITE.

INFORMATION COLLECTION AND USE

Personally Identifiable Information

During your interactions with Teachstone offline and through the Site, such as when you register with the Site, Teachstone may collect personally identifiable information, such as your name, account number, date of birth, personal and professional address, professional certification type and status, employer, email address, and telephone number. We use this information to validate our users, grant access to our services, and provide targeted marketing material, service update notices, and promotional offers based on user preferences. If we need to contact you regarding the Site, our services, your account or your use of the Site, this information may be used to contact you. If you send us e-mail, we will retain the content of the e-mail, your e-mail address, and any applicable response in order to handle any follow-up questions you may have (we may also use this information to measure how effectively we address your concerns).

Non-Personally Identifiable Information

To help us enhance and optimize users’ overall Site experience, we may also collect non-personally identifiable information during your interactions with Teachstone. Examples of non-personally-identifiable information may include your Internet access provider, your computer’s Internet protocol (IP) address, information regarding your user profile, your browser and operating system, the date and time of your visit, the pages you visit, the address of any Site you linked from, and aggregate, statistical data such as usage, traffic patterns and user demographics based on your use of the Site. Teachstone collects non-personally-identifiable information in order to, among other things, provide you with or assist in the provision of information through the Site, to maintain the performance of the Site, and to make the Site more useful. This data is not associated with any of your personal information.

ELECTRONICALLY PRODUCED DATA

Cookies

Teachstone, like most standard website servers, may use cookies and other tools to collect information about how you use the Site. A cookie is a small, unique text file that a website can send to your computer hard drive when you visit a Site. Teachstone may use “session cookies”, which terminate when a user closes his or her browser. We do not currently use “persistent cookies”, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want Teachstone to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site. We do not link the information we store in cookies to any personally identifiable information you submit to us through the Site.

IP Addresses

An IP address is a number that is assigned to your computer when you use the Internet. Like most standard website servers, Teachstone may collect IP addresses and other technical information about your machine through your web browser such as your operating system, browser type and referring URL for the purposes of, among other things, system administration and to ensure the validity of user requests.

Log Files
Like most standard website servers we may use log files. These files include Site usage data such as Internet protocol (IP) addresses, browser type and Internet service provider (ISP) and access time. Teachstone would only use log files to track errors in the system. Log file information is not tied to a user’s personally identifiable information.

Clear Gifs (Web Beacons/Web Bugs)

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Teachstone may use clear gifs in the provision of its service offering.

Third Party Advertising
Teachstone does not display or solicit any third party advertising on the Site.

SECURITY

Safeguarding Personal Information
Teachstone maintains physical, electronic and procedural safeguards to protect the confidentiality and security of any personally identifiable information that you disclose to Teachstone. Teachstone utilizes a variety of security methods to protect the loss, misuse and alteration of personally identifiable information under Teachstone’s control, and Teachstone limits access to your personally identifiable information within Teachstone to those employees who need to know the personally identifiable information to provide information, services and/or products to you. However, due to the nature of the Internet, computer networks, systems and other factors, no transmission of data is guaranteed to be completely secure. It may be possible for third parties not under Teachstone’s control to intercept or access transmissions or private communications unlawfully, regardless of best intentions. As such, Teachstone cannot ensure or warrant the security of any information you transmit to Teachstone, including without limitation personally identifiable information.

External Links or References

The Site may contain links or references to other parties’ sites, which links are provided as a convenience to you only. Please be aware that we cannot be and are not responsible for the privacy or other practices of any such outside sites (which sites are not part of the Site), and Teachstone expressly disclaims any and all liability related to such sites and sites relating thereto. Teachstone does not endorse, and is not responsible or liable for, directly or indirectly, any damage or loss caused or alleged to be caused by or in connection with any content, advertising, products or other information on or available from such linked sites or any link contained in a linked site. We encourage our users to consider this if they decide to visit such outside sites and to read the applicable privacy policies and terms of use of each such site.

Children’s Data

We are in compliance with the requirements of the United States Children’s Online Privacy Protection Act (“COPPA”). No part of the Site is targeted toward children under the age of 13, and we do not collect any personal information from such children.

California Online Privacy Protection Act Compliance

We are in compliance with the requirements of the California Online Privacy Protection Act.

COMMUNICATIONS FROM TEACHSTONE

Updates
We send all new members to myCLASS or other online accounts a welcome email. We will from time to time send email notification, mail or call you to provide you with information concerning updates or enhancements to our service. By interacting with our site, you may be subscribed to Teachstone’s newsletter(s). You may manage your email preferences online by selecting the unsubscribe link at the bottom of your email.

Customer Service
We communicate with users on a regular basis to provide requested services, and in regard to issues relating to their account we reply via email or phone in accordance with the user’s wishes.

Service-related Announcements

We will send you service-related announcements on those occasions when we deem it necessary to do so, such as if our service is temporarily suspended for maintenance. Generally, you may not opt-out of these service-related communications. If you do not wish to receive them, you have the option to deactivate your account.

DISCLOSURE OF INFORMATION

Disclosure to Agents of Teachstone

From time to time, Teachstone may share the information you provide to Teachstone, including personally identifiable information, with outside contractors, auditors, consultants, or others hired by Teachstone to assist in providing financial or operational activities on Teachstone’s behalf including technical and processing services and analysis of website performance. Teachstone informs these parties about safeguarding personally identifiable information, and requires them to use such personally identifiable information only for an authorized purpose on behalf of Teachstone and consistent with this Privacy Policy.

Internal Use and Client Use

We may share any information collected on the Site with our own internal operating units, affiliates and subsidiaries. We may also share such information with our clients provided that such clients are bound by a duty of confidentiality consistent with this Privacy Policy that prohibits such clients from releasing such information.

Outside Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties other than our clients (as noted above) without your consent as provided herein.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us.

Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our clients and research partners, but not with advertisers.

Business Transitions
In the event Teachstone goes through a business transition, such as a merger, being acquired by another company, bankruptcy, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on the Site. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection, users will be given choice consistent with our notification of changes section.

VERIFYING AND UPDATING INFORMATION

Verification
When you conduct a credit card transaction with us, we use outside sources to verify a user’s credit card information. We do not store your credit card information on our system.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by emailing us at contact@teachstone.com.

CHANGES TO THIS PRIVACY POLICY

Generally

Our Privacy Policy is intended to provide you with a safe and secure experience. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice at our sole discretion. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy, on the Site and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the Privacy Policy under which the information was collected. All Privacy Policy changes are effective immediately upon posting. Consequently, you are advised to visit and review this Privacy Policy frequently for changes. The last date on which this Privacy Policy has been updated is noted above.

Regarding Use of Personally Identifiable Information

If we wish to use personally identifiable user information in a manner different from that stated in our Privacy Policy at the time of collection, we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if a user has opted out of all communication with the Site through deactivating the user’s account, then the user will not be contacted, nor will the user’s personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on the Site notifying users of the change. In some cases where we post a notice we will also email users notifying them of the changes in our privacy practices.

Consent to Receive Notices via the Site

By using the Site or otherwise providing information to Teachstone, you are agreeing that Teachstone may deliver all privacy and opt out notices to you in the manners described in this Section (Changes to This Privacy Policy).

CONTACT INFORMATION

Questions or comments regarding this Privacy Policy, including questions regarding data collection and Site security, are welcome and should be directed to the Teachstone Site coordinator using the following contact information:

Telephone 434.293.3909
Fax 434.293.4338
Email legal@teachstone.com
Postal Address Teachstone Training, LLC
105 Monticello Avenue, Suite 201
Charlottesville, VA 22902

LIMITATION OF LIABILITY

YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TEACHSTONE’S TERMS OF USE (INCLUDING ANY INDEMNIFICATION AND LIMITATIONS ON DAMAGES CONTAINED THEREIN).